77d77 Privacy Policy
Your personal information is completely safe with us. Read this policy to learn in detail how 77d77 collects, stores, and protects your data.
Introduction and Purpose of This Policy
77d77 is a trusted online gaming platform that provides a complete entertainment service for users in Bangladesh, including slot games, live casino, and sports betting. We place the highest importance on our users' privacy.
This privacy policy explains how 77d77 collects your personal information, the purposes for which that information is used, who it may be shared with, and the steps we take to protect your data.
By using our platform, you are considered to have accepted the terms set out in this privacy policy. Please read this policy carefully. If you have any objections, contact us.
What Information We Collect
Information provided at registration
When you create an account on 77d77, we collect the following information:
- Full name and date of birth
- Email address
- Location details (country and division)
- Mobile number (for identity verification)
- Password (stored in encrypted form)
Transaction-related information
To process financial transactions on our platform, we collect:
- Deposit and withdrawal amounts and dates
- Type of payment method used (bKash, Nagad, Rocket, Upay)
- Last few digits of the mobile banking number (the full number is not stored, for security)
- Transaction reference ID
Automatically collected information
When you browse our website, some information is automatically collected through technical means:
- IP address and device type
- Browser type and operating system
- Time of site visit and time spent
- Cookie and session data
- Referral URL (where you came from)
Gaming activity information
To improve your gaming experience and ensure responsible gaming, we store:
- Game history and betting patterns
- Win and loss records
- Total session duration
- Bonus and promotion usage history
How Your Information Is Used
Service operations
The information you provide is used primarily for the following purposes:
- Creating, managing, and securing your account
- Processing deposit and withdrawal transactions
- Verifying your identity (KYC process)
- Providing bonuses, cashback, and VIP benefits
- Assisting you through 24/7 live chat support
Security and fraud prevention
We use your information to keep the 77d77 platform fully secure:
- To detect unauthorized access and fraud
- To prevent the use of multiple accounts
- To monitor suspicious transactions
- To maintain anti-money laundering measures
Responsible Gaming
We monitor your gaming activity to ensure responsible gaming. If we notice that your gaming habits are reaching a harmful level, we may offer you support. Your game history and session duration are analyzed for this purpose.
Communication and notifications
With your permission, we use your information to:
- Inform you about new games and promotions
- Send important account-related notifications
- Send security alerts and service updates
Sharing Information with Third Parties
We do not sell your information
77d77 never sells, rents, or exchanges your personal information to third parties for commercial purposes. Your privacy is our top priority.
Information sharing in limited circumstances
We may share information only in the following circumstances:
- Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, Rocket, and Upay
- Technology partners: Trusted technology service providers for platform operations and security
- Game providers: Limited information may be shared to ensure game services
- Legal obligations: Information may be provided in response to a court order or a lawful request from a government authority
In all these cases, third parties operate under strict confidentiality agreements and may not use your information for any other purpose.
Cookie Usage Policy
What cookies are and why we use them
Cookies are small data files stored in your browser. 77d77 uses cookies to improve your browsing experience. Through cookies, we remember your login status and tailor services to your preferences.
Types of cookies we use:
- Essential cookies: Necessary for the core functioning of the site
- Functional cookies: To remember your preferences and settings
- Analytics cookies: To understand site traffic and improve services
You can control cookies by changing your browser settings. Keep in mind that disabling certain cookies may affect your ability to use some features of the platform.
Data Security Measures
Technical security
To protect your information, 77d77 uses the latest industry-standard security technology:
- SSL encryption: All your communications are protected by SSL encryption
- Password hashing: Your password is never stored directly — only an encrypted hash is stored
- Data center security: Our servers operate under the highest security measures
- Regular security audits: Platform security is assessed on a regular basis
- Two-factor verification: An additional verification layer to protect your account
Data retention period
We retain your information for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period for legal requirements and fraud prevention purposes.
After the set retention period, personal information is securely deleted or anonymized.
Your Data Rights
What you can do
As a registered user of 77d77, you have the following rights:
- Right to access: You can request to know what information we hold about you
- Right to correction: You can request correction of inaccurate or incomplete information
- Right to deletion: In certain circumstances, you can request that your information be deleted
- Marketing opt-out: You can request to stop promotional communications at any time
- Data portability: You can request a copy of your information
To exercise any of the above rights, contact our support team. We will process your request as quickly as possible.
Information about minors
77d77 is for users aged 21 and above only. We do not knowingly collect information from any minor. If we are informed that someone under the age of 21 has created an account, that account and all associated information will be deleted immediately.
Policy Changes and Updates
Notice of changes
77d77 reserves the right to amend this privacy policy as needed. If any significant changes are made, we will notify you in the following ways:
- By displaying a notice on the website
- By sending a notice to your registered email
- By showing an alert on the login page
Continued use of our platform after a policy change means you are considered to have consented to the updated policy. We recommend visiting this page regularly.
Contact Us About Privacy
Get in touch with us
If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact us. Our team is always ready to assist you.
For more information, visit our FAQ page, Terms and Conditions and Responsible Gaming page.